- Service Includes:
- Diagnose & troubleshoot a single issue
- NOTE: Requesting additional services not in the original request while on-site will result in extra charges
- Depending on the nature of your request we may be able to offer instant support through HelloTech Now! online assistance. An agent will create a secure connection to your computer and troubleshoot the issue right before your eyes.
- Thousands of Techs Nationwide
- Services as Soon as Today
- Don't Pay Until It's Done
Frequently Asked Questions
That’s why we’re here! Some customers prefer to book a PlugGeek Now! service. A tech will assess your computer remotely to either resolve the issue or to diagnose the problem. If your issue requires an in-home visit, we can schedule a follow-up service. PlugGeek Now! is a great value, immediate and available 24×7.
No, PlugGeek cannot replace your hard drive because we do not repair hardware. If your problem requires hard drive replacement, we can only diagnose the issue, not repair it.
PlugGeek can try to help, but sometimes repairing older computers is more costly than replacing the computer altogether. If your computer is more than 4-5 years old, consider your options. And if you need help setting up your new computer, PlugGeek is here to assist.
No, PlugGeek does not add memory to your computer. Adding memory requires access to the inside of your computer, and PlugGeek does not provide hardware support. If the problem you have requires additional memory, we can only diagnose the issue.
PlugGeek offers a comprehensive Computer Repair & Help service for our customers, and it includes the following:
• Diagnosis and troubleshooting of a single issue
• Instant support through PlugGeek NOW depending on the nature of your request
PlugGeek’s Computer Repair & Help service begins at $79 for remote service, $99 for in-home service and $0 for members of Smart Home Plus. Additional charges relate to problems your computer may be having and are for covering the cost of troubleshooting.
• If your computer starts, but crashes or freezes right away, this is an additional $30.
• If your computer is making loud noises, this is an additional $30.
Peace of Mind Guarantee
We’re committed to your complete satisfaction with our service. If you’re not 100% happy, we’ll do whatever it takes to make it right.
Reviews
He was excellent. Timely, knowledgeable and professional. We are really happy with the service.
He was very polite he was very experienced that what he was doing and he was wearing a face covering mask.
We feel very comfortable with our new system coverage. Jared was friendly and answered all of our questions.
Smart Home Plus members save up to $79 on this service.
- Details:
Computer on the fritz? Pluggeek is America's computer repair service company. Our experts will solve uncooperative software, unfriendly hard drives, and frustrating issues across both Windows and Mac operating systems. You're in good hands with Pluggeek computer services.
- Expert Nationwide Service
Trusted Techs
A nationwide network of friendly techs. Each expert is hand-selected, background-checked and insured.
Convenient Booking
In-home service from 9am-9pm. Book online or by phone in minutes for service as soon as next-day.
Pluggeek Guarantee
We're committed to your complete satisfaction with our service. If you're not 100% happy, we'll do whatever it takes to make it right.